Coach details:
Coach Name: Rebecca Jade Hoole
Email: rebecca@rebeccajadehoole.com
Website: https://www.rebeccajadehoole.com

COACHING

Coaching, which is not advice, therapy, or counselling, may address specific personal projects, business successes, or general conditions in the client’s life or profession. Other coaching services include value clarification, brainstorming, identifying plans of action, and examining modes of operating in life, asking clarifying questions, and making empowering requests.

Throughout the working relationship, the coach will engage in direct and personal conversations. The client can count on the coach to be honest and straightforward in asking questions and making requests. The client understands that the power of the coaching relationship can only be granted by the client – and the client agrees to do just that: have the coaching relationship be powerful. If the client believes the coaching is not working as desired, the client will communicate and take action to return the power to the coaching relationship.

PROFESSIONAL TRAINING AND QUALIFICATIONS

I am an Associate Certified Coach (ACC) accredited by the ICF (International Coaching Federation). Credential-holders are trained (60+ hours) and experienced (100+ hours) coaches. They have demonstrated knowledge and emerging proficiency in the application of the ICF Core Competencies, Code of Ethics, and definition of coaching. Earners show a commitment to high ethical standards and have demonstrated, through rigorous assessment, professional competence in their work with clients.

I am a Certified NLP Somatic Coach attained with the Academy of Leadership Coaching & NLP (ALCN), accredited by the International Coaching Federation (ICF) - ACTP (the highest level - 125 hours of coach-specific training).

I am a Certified Life Coach attained with the Beautiful You Coaching Academy (BYCA), accredited by the International Coaching Federation (ICF) - CCE.

I am a proud member of the International Coaching Federation (ICF). ICF is the gold standard in the coaching industry.

OPERATING HOURS


All session dates and times are communicated to you in the registration email. All sessions are recorded and distributed to the group.

FEES

You will receive invoices and/or receipts for all payments made/ that are due. Your registration email outlines the fees and when payment is due.

COACHING COMMITMENT

Once we begin our commitment I consider myself to be fully committed to the group and the group’s success. I know you will be committed to you and the group too. This commitment includes you going through the entire programme from start to finish, including the financial commitment that accompanies that.

Refunds are available until 1 month before the programme starts. After this date, a refund will only be made if I am able to fill your place in advance of the start date. You are able to transfer your place to another person up to the programme start date.

ZOOM

While conducting sessions on Zoom you will notice that I wear a pair of earphones. This is to create a better quality of sound and cancel out ambient noise. If you have a pair of earphones it is recommended you use them too.

Please be aware that if working from a mobile rather than a wi-fi internet connection when using Zoom that this can impact the quality of the call (particularly video) considerably. I use a stable cable connection for the best quality possible, but if you are using a mobile one this may impact the quality and speed of our connection. In this instance, it is usually best to turn the camera off from both ends. Please note this is also the case if you are on a data plan and have used up most of that data slowing your speed down.

CONFIDENTIALITY

All matters discussed between us and the group whether in person, via phone, Zoom or email, remain fully confidential. I keep and dispose of your records in accordance with appropriate privacy laws.

ACTIONS

You will only gain wonderful momentum in the programme if you undertake agreed actions between sessions. You will not hold me responsible for not achieving, (in whole or part), any of your goals and recognise that outside of coaching sessions your stated actions can only be carried out by yourself.

GROUP GROUND RULES

1. Listen to your fellow participants

2. Speak one at a time

3. Maintain confidentiality

4. Respect each other’s views

5 Keep an open mind

6. Discuss openly

7. Support each other

COACHING METHODS

You acknowledge that the coaching series may be personally challenging and give rise to feelings such as frustration, stress and annoyance. You will not hold me liable for any loss or cost incurred by you in the event of mental, physical, emotional stress or distress caused directly or indirectly in relation to your coaching series. You will indemnify me in the event of any such claim.

INTELLECTUAL PROPERTY

You have no right to use or reproduce any of the processes, techniques, presentations, methodologies or materials used by me in your sessions, outside your coaching programme. You must not at any time reproduce materials given to you except for your own personal use.

I, Rebecca Jade Hoole agree to provide you coaching services to facilitate the achievement of your stated goals as per this coaching agreement.

We are bound by the terms and conditions of this agreement from our first session and for the length of our programme.